Performance measurement as a surrogate value of organizational human resource
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 May 1995
Abstract
Proposes a method to assess the relative value of organizational human resource (HR) based on total performance. The total performance of the man‐machine resource base of an organization includes its profitability together with how it affects the interests of consumers, the national economy and society (i.e. other than profitability performance). The total performance thus achieved, judged in relation to the plant base used, reflects the productivity of HR. Such a productivity level achieved by the HR viewed in relation to the man‐related cost reflects the “external value” of HR. The impact of certain uncontrollable external factors (which may not be attributable to HR) has been assessed on the organizational total performance to reflect the controllable dimension of HR value, i.e. the “internal value” of organizational HR. The proposed method has been applied in an integrated iron and steel plant to study its HR value over a ten‐year period.
Keywords
Citation
Kolay, M.K. and Sahu, K.C. (1995), "Performance measurement as a surrogate value of organizational human resource", International Journal of Operations & Production Management, Vol. 15 No. 5, pp. 40-59. https://doi.org/10.1108/01443579510083659
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited