An innovative survey in the transportation and distribution sector
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 July 1997
Abstract
Describes an experiment begun in 1994 at Eindhoven University in The Netherlands, which aimed for the integration of research, education and knowledge transfer to industry. This experiment focused on the transportation and distribution (T&D) sector in a province in The Netherlands. The aim was threefold: to find the key success factors for companies in the T&D sector; to involve a group of students who were ready to start their graduation project; and to help T&D companies to improve their competitiveness. Benchmarking was used to find the key success factors. Discusses the organizational setting and the methodology of the experiment. Pays attention to the issue of segmentation, which is considered to be crucial in benchmarking.
Keywords
Citation
van Donselaar, K. and Sharman, G. (1997), "An innovative survey in the transportation and distribution sector", International Journal of Operations & Production Management, Vol. 17 No. 7, pp. 707-720. https://doi.org/10.1108/01443579710175628
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited