Measuring change project management in manufacturing
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 November 1999
Abstract
In this paper, a preliminary framework for the assessment of change management is developed, based on recent research and case interviews at three consulting companies. The framework distinguishes between efficiency and effectiveness measurements on change management, and evaluates the management methods and outcomes of the change projects separately. The framework is applied to analyze and compare the change projects in three Finnish manufacturing companies. The results indicate that the preliminary framework can explain the difference between successful and less successful change management in manufacturing processes. By applying the measurement framework in practice, organizations can continuously improve their change management capabilities. More empirical research is needed to test the framework further.
Keywords
Citation
Taskinen, T. and Smeds, R. (1999), "Measuring change project management in manufacturing", International Journal of Operations & Production Management, Vol. 19 No. 11, pp. 1168-1187. https://doi.org/10.1108/01443579910291078
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited