Closing a US Postal Service processing and distribution annex

Abstract

This paper describes how the US Postal Service is not immune to the effects from a declining economy, focusing on the closing of one postal annex. It advocates the importance of carefully preparing a transition strategy in a changing public service environment and points out the relevancy of candid and thoughtful communications when dealing with unionized employees and managers.

Citation

Bratta, D.L. (2004), "Closing a US Postal Service processing and distribution annex", Journal of Management Development, Vol. 23 No. 10, pp. 977-981. https://doi.org/10.1108/02621710410566892