A reality‐based guide to KMS diffusion
Abstract
Purpose
To summarise the findings from research in adopting and diffusing knowledge management systems.
Design/methodology/approach
The approach is a summary of the study findings and a discussion of these.
Findings
The findings explain the adoption and diffusion of a KMS in an organization. These include: perceived usefulness has a positive relationship with an organization embarking on a KMS; people's decision to accept and use a KMS is directly determined by perceived user‐friendliness and perceived voluntariness; and the KMS diffusion process takes place in six stages.
Research limitations/implications
This study tested the entire research model. In the future, parts of the model could be extracted and investigated in detail.
Practical implications
The results have significant implications for managerial practices, including the need for a KMS; the cost of a KMS; significant factors of KMS adoption and diffusion; end‐user focus and involving people in the KMS; and organizational adjustment to embrace the KMS.
Originality/value
The study develops and tests a comprehensive model of KMS adoption and diffusion.
Keywords
Citation
Xu, J. and Quaddus, M. (2005), "A reality‐based guide to KMS diffusion", Journal of Management Development, Vol. 24 No. 4, pp. 374-389. https://doi.org/10.1108/02621710510591361
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited