Is innovation possible, or even imperative, for facility management?
Abraham de Zwart
(Managing Director of Benchmark Facility Management b.v., Oranjelaan, The Netherlands.)
1239
Abstract
Argues that all TQM strategies have a finite life cycle and that thinking on quality is beginning to meet its limits. Asks how you motivate employees for yet another process of change. Discusses the role of the facilities manager and of education.
Keywords
Citation
de Zwart, A. (1995), "Is innovation possible, or even imperative, for facility management?", Facilities, Vol. 13 No. 13, pp. 6-16. https://doi.org/10.1108/02632779510104003
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited