Benchmarking metrics used in UK facilities management
Keith Massheder
(Keith Massheder is with Railtrack)
Edward Finch
(Edward Finch is a Lecturer at Reading University, UK)
1402
Abstract
This is the second of two papers looking at the use of benchmarking in the UK (the preceding paper appeared in the previous issue of Facilities). It looks specifically at the types of metric used to assess facility performance. The study is based on a survey of 25 of the top 100 UK organisations.
Keywords
Citation
Massheder, K. and Finch, E. (1998), "Benchmarking metrics used in UK facilities management", Facilities, Vol. 16 No. 5/6, pp. 123-127. https://doi.org/10.1108/02632779810211786
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited