Quality Information Management: The Way to a Better Company Culture
Abstract
Describes a case company which believes that, although a strong quality culture already exists, the quality activities resulting from that culture can be better served by improving its quality information infrastructure. Describes how the company is endeavouring constantly to improve the information needed for good decision making, and not just those affecting product manufacturing quality. Improvements in information systems are helping in decision making on all business matters and at all levels in the company.
Keywords
Citation
Southern, G. and Murray, A.U. (1992), "Quality Information Management: The Way to a Better Company Culture", Industrial Management & Data Systems, Vol. 92 No. 7, pp. 9-12. https://doi.org/10.1108/02635579210017543
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited