Operational competitive requirements for the twenty‐first century
Abstract
To stay competitive in future global markets, manufacturers must face the challenge to sustain superior performance in three important aspects of operational capability ‐ flexibility, speed, and the ability to serve the customer. These capabilities are achieved by the manufacturer’s ability to excel in product development, production operations, customer order processing and delivery, and the development of supply networks. The specific requirements for each of these systems are described. Examples of techniques that will be beneficial in achieving excellence in each of these critical areas of operations are given.
Keywords
Citation
Hillman Willis, T. (1998), "Operational competitive requirements for the twenty‐first century", Industrial Management & Data Systems, Vol. 98 No. 2, pp. 83-86. https://doi.org/10.1108/02635579810207717
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited