ILL transactions – a next step? The Danish experience and new possibilities

Abstract

Purpose

The purpose of this paper is to show a new route for inter‐library lending (ILL) standards.

Design/methodology/approach

The paper describes the Danish ILL solution, and on the basis of this, suggests a proposal for further work.

Findings

Focussing on simplicity gives better service.

Originality/value

The Danish ILL implementation has a high level of automation based on simple transactions.

Citation

Andresen, L. (2011), "ILL transactions – a next step? The Danish experience and new possibilities", Interlending & Document Supply, Vol. 39 No. 4, pp. 186-189. https://doi.org/10.1108/02641611111187604