Export market information use, organizational knowledge, and firm performance: A conceptual framework

Abstract

Building on prior research in organizational knowledge, learning, and memory, this paper suggests that export market knowledge may provide a deeper understanding of the relationships between export market information use and export performance. Specifically, a conceptual model is developed linking different dimensions of information use to different dimensions of organizational knowledge as well as to export performance. This is then used to generate research propositions that provide insights into how export market knowledge integrates with export market information use and affects export performance.

Citation

Toften, K. and Ottar Olsen, S. (2003), "Export market information use, organizational knowledge, and firm performance: A conceptual framework", International Marketing Review, Vol. 20 No. 1, pp. 95-110. https://doi.org/10.1108/02651330310462284