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A comparative study of quality management in Taiwan's and China's electronics industry

Shirley A. Hopkins (Daniels College of Business, Department of Statistics and Operations Technology, University of Denver, Denver, Colorado, USA)
Winter Nie (World Business Department, Thunderbird American Graduate School of International Management, Glendale, Arizona, USA)
Willie E. Hopkins (College of Business, Department of Management, Colorado State University, Fort Collins, Colorado, USA)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 May 2004

1242

Abstract

Assesses differences in the economies of Taiwan and China to determine whether or not perceptions of quality management differences exist among managers of electronic firms in the two countries. Statistical results suggest that these two groups of managers not only differ in how they define quality, they also differ in their beliefs about the relationship between quality management and organizational outcomes, the extent to which quality management is practiced in the firm, and how the quality of their products compares with products produced by competitors in other countries.

Keywords

Citation

Hopkins, S.A., Nie, W. and Hopkins, W.E. (2004), "A comparative study of quality management in Taiwan's and China's electronics industry", International Journal of Quality & Reliability Management, Vol. 21 No. 4, pp. 362-376. https://doi.org/10.1108/02656710410530073

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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