Operator Self‐inspection: Concepts and Analysis
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 May 1989
Abstract
World competition is forcing organisations to re‐examine and refocus their operations and business strategies. It has been argued that price‐based competition has given way to quality‐based competition. Several management techniques such as quality circles and “zero‐defects” have been developed and applied in order to improve the quality of products and processes. Here, a concept, operator self‐inspection (OSI), based on the integration of quality assurance responsibilities into individual workers′ jobs is advocated.
Keywords
Citation
Gupta, Y.P. and Willborn, W. (1989), "Operator Self‐inspection: Concepts and Analysis", International Journal of Quality & Reliability Management, Vol. 6 No. 5. https://doi.org/10.1108/02656718910134340
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited