Management education for undergraduate doctors: A survey of medical schools
Abstract
Patient‐focused care (PFC) and business process re‐engineering (BPR) have been advocated in the academic literature as techniques to improve both quality of service and reduce costs. Seeks to separate and delineate the components of PFC and BPR and, using the case study method, describe the adoption and implementation process of PFC in medicine and maternity by one London NHS Trust Hospital. Reports the impact of this innovation on service delivery, staff reconfiguration and multi‐skilling. Identifies preconditions and key success factors and indicates lessons for the future.
Keywords
Citation
McClelland, S. and Jones, K. (1997), "Management education for undergraduate doctors: A survey of medical schools", Journal of Management in Medicine, Vol. 11 No. 6, pp. 335-341. https://doi.org/10.1108/02689239710195224
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited