Advertising client‐agency relationships: The decision‐making structure of clients

Abstract

Focuses on the client’s relationship with its advertising agency to examine advertising client‐agency roles in campaign planning. Seeks to establish who buys, and to verify the role of the campaign process from a decision‐making perspective. Begins with a review of the relevant literature and then outlines a survey of 900 companies undertaken by the authors. Gives some recommendations based on the survey results.

Citation

West, D.C. and Paliwoda, S.J. (1996), "Advertising client‐agency relationships: The decision‐making structure of clients", European Journal of Marketing, Vol. 30 No. 8, pp. 22-39. https://doi.org/10.1108/03090569610130089