The policy/procedure manual, part III: organizing the manual

Abstract

Purpose

This article's purpose is to show how to go about developing a scheme for organizing a policy/procedure manual that will also make a good electronic and paper filing system.

Design/methodology/approach

The article describes the problem of organizing large bodies of information, argues for a hierarchical format, and then shows how to formulate that kind of organizational scheme.

Findings

The finding is that hierarchical schemes are useful for organizing policy and procedure manuals as well as for filing systems.

Practical implications

Having policies and procedures well organized saves time each time they are subsequently used.

Social implications

Efficiency and good public relations demand that libraries have well‐organized policy and procedure manuals.

Originality/value

The value of the article is in offering the theoretical organizational framework for the manual.

Citation

Fitsimmons, G. (2012), "The policy/procedure manual, part III: organizing the manual", The Bottom Line, Vol. 25 No. 2, pp. 56-59. https://doi.org/10.1108/08880451211256360