Missing Reports in Outpatients ‐ A Problem Solved with Quality Assured

Abstract

The problem of missing hospital case notes is highlighted and remedial actions taken to resolve the problem are described. The initiation is set in the context of an overall approach to develop a more customer‐focused service.

Citation

Iles, D.F. (1990), "Missing Reports in Outpatients ‐ A Problem Solved with Quality Assured", International Journal of Health Care Quality Assurance, Vol. 3 No. 2. https://doi.org/10.1108/09526869010136428