Service Protocols
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 April 1994
Abstract
Describes a method to assist in the achievement of Patient Charter standards. Service Protocols are multi‐disciplinary in their approach and can be used as a one‐off approach or in conjunction with other quality assurance methods. Gives an example of a Service Protocol applied to an out‐patient department and discusses the benefits of the method for this and other services.
Keywords
Citation
Greig, J.I. (1994), "Service Protocols", International Journal of Health Care Quality Assurance, Vol. 7 No. 2, pp. 14-15. https://doi.org/10.1108/09526869410055767
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited