Inquest on QUEST
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 July 1996
Abstract
Describes how a group of nurse managers developed a tool for measuring the quality of care in mental hospital wards and how this was adapted for use within general elderly services. Examines the impact of the tool on service provision within a group of small local community hospitals and evaluates it using a matrix composed of Donabedian’s structure/process/outcome model of quality and Maxwell’s six dimensions of quality.
Keywords
Citation
Dick, R.W. (1996), "Inquest on QUEST", International Journal of Health Care Quality Assurance, Vol. 9 No. 4, pp. 10-15. https://doi.org/10.1108/09526869610124173
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited