Improvement Teams at Champion Spark Plug

Abstract

Describes a team‐building programme at the manufacturing base of Champion Spark Plug which aimed to ensure that the people in the business were equipped and willing to create the changes and improvements required to achieve the business′s mission and objectives. The results of the programme of change – via the introduction of total quality management – have been experienced at a number of different levels.

Citation

Strycharczyk, D. and Hogg, J. (1992), "Improvement Teams at Champion Spark Plug", Executive Development, Vol. 5 No. 3. https://doi.org/10.1108/09533239210015278