Measuring the organizational responsiveness through managerial flexibility
Journal of Organizational Change Management
ISSN: 0953-4814
Article publication date: 14 October 2009
Abstract
Purpose
The purpose of this paper is to explore the nature of managerial flexibility and analyse its relationship to the organizational responsiveness of firms. This paper seeks to measure responsiveness by determining the fit between contextual and organizational variables.
Design/methodology/approach
Using an empirical approach and data drawn from a wide range of countries and different industries this paper obtains a sufficiently validated multidimensional scale.
Findings
The research proposes a measurement scale of organizational responsiveness through four types of managerial flexibility: internal and external, structural and strategic.
Practical implications
Whereas researchers can benefit from the development of a methodology that integrates different perspectives on fit, practitioners can identify the organizational responsiveness in their organizations.
Originality/value
This paper contributes to the literature by proposing a method to identify the organizational responsiveness of firms and developing a measurement scale.
Keywords
Citation
Verdú, A.J. and Gómez‐Gras, J. (2009), "Measuring the organizational responsiveness through managerial flexibility", Journal of Organizational Change Management, Vol. 22 No. 6, pp. 668-690. https://doi.org/10.1108/09534810910997069
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited