When You Hit a Brick Wall
Abstract
When managing a total quality programme every practitioner needs to generate and maintain momentum and progress. When progress is suddenly halted, the true reasons why are not always immediately clear. Excuses can be too easily formulated and the wrong reasons identified for what may well be a fatal programme failure. Every situation has its own true root causes. Refers to an actual working situation and exposes and discusses the deep‐seated root causes.
Keywords
Citation
Glenny, T. (1994), "When You Hit a Brick Wall", The TQM Magazine, Vol. 6 No. 4, pp. 15-17. https://doi.org/10.1108/09544789410062731
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited