Change management in the public sector
Laurie Caple
(Chief Executive of Northumbria Ambulance Service NHS Trust and can be contacted on 0191 273 1212)
7842
Abstract
Summarizes the management of change in a high profile public service with more than its fair share of political influences. Demonstrates the scale of change possible, given a clear strategy and a strong managerial commitment. Argues that this leads to high productivity, quality and value for money, with a strong element of organizational loyalty and ownership of the end product.
Keywords
Citation
Caple, L. (1995), "Change management in the public sector", Health Manpower Management, Vol. 21 No. 3, pp. 34-38. https://doi.org/10.1108/09552069510791632
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited