RED STAR RETAILING
International Journal of Retail & Distribution Management
ISSN: 0959-0552
Article publication date: 1 January 1990
Abstract
This article summarises an interesting training situation. It describes how a major express parcels delivery organisation went about improving the public interface of its business and how retail skills were introduced to area managers. The training aspects of particular interest centre on the need to clarify at an early stage which retail skills were applicable and acceptable. Interesting results include the early practical environmental improvements which resulted from the first courses.
Keywords
Citation
Bailey, D. (1990), "RED STAR RETAILING", International Journal of Retail & Distribution Management, Vol. 18 No. 1. https://doi.org/10.1108/09590559010134838
Publisher
:MCB UP Ltd
Copyright © 1990, MCB UP Limited