Controlling shop crime in Britain: costs and trends
International Journal of Retail & Distribution Management
ISSN: 0959-0552
Article publication date: 1 October 1997
Abstract
Crime is a major problem for many retailers. Uses data from three national retail crime surveys, analyses the extent and costs of retail crime in the UK and evaluates trends in customer and employee theft. Finds that most surveys show that crime costs UK retailers an average of 1.0‐1.5 per cent of their sales, whilst US retailers lose in excess of 25 per cent more. Discusses the management of retail security and the major loss prevention approaches adopted by stores. Reviews security technology used in both the UK and US, store exclusions, and civil recovery programmes. Concludes that combating retail crime requires a range of integrated policies to be used.
Keywords
Citation
Tonglet, M. and Bamfield, J. (1997), "Controlling shop crime in Britain: costs and trends", International Journal of Retail & Distribution Management, Vol. 25 No. 9, pp. 293-300. https://doi.org/10.1108/09590559710185772
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited