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The emergence of e‐market services in the Australian mining industry: Ludowici Mineral Processing Pty Ltd, Quadrem eMarketplace, and Austrade eMarket Services

Helen Lassen (National Manager, Australia, eMarket Services, Austrade, Australia)
Jay Kandampully (Associate Professor at the UQ Business School, University of Queensland, Australia)
Sunita Barker (at the UQ Business School, University of Queensland, Australia)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 August 2002

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Abstract

Computer‐mediated business transactions have transformed the relationship between buyer and seller, and have revolutionised the procurement process. Through the advent of electronic marketplaces (e‐markets), buyers and sellers are offered an alternative to the traditional business‐to‐business relationship. Regarded as a new efficient way to communicate, advertise, and distribute, e‐marketplaces provide both parties with global access together with reduced transaction costs. This paper reports on the e‐market experiences of an Australian manufacturer of mining equipment, Ludowici Mineral Processing Pty Ltd, in its association with an e‐marketplace, Quadrem, and the benefits reaped from the relationship.

Keywords

Citation

Lassen, H., Kandampully, J. and Barker, S. (2002), "The emergence of e‐market services in the Australian mining industry: Ludowici Mineral Processing Pty Ltd, Quadrem eMarketplace, and Austrade eMarket Services", Managing Service Quality: An International Journal, Vol. 12 No. 4, pp. 257-264. https://doi.org/10.1108/09604520210434866

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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