The achieving school
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 January 1993
Abstract
Examines a local education authority′s involvement in a quality improvement process known as GRASP (Getting Results and Solving Problems) which focuses on achievement and results. Outlines the GRASP process and the selection of objectives and criteria for success. Considers the role of partnership among parents, teachers and children, and finally looks at the LEA′s attempts to win BS 5750 approval.
Keywords
Citation
Williams, M. (1993), "The achieving school", Managing Service Quality: An International Journal, Vol. 3 No. 1, pp. 395-398. https://doi.org/10.1108/09604529310029703
Publisher
:MCB UP Ltd
Copyright © 1993, MCB UP Limited