Texas Instruments Europe ‐ winner of the European Quality Award 1995
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 August 1996
Abstract
Outlines Texas Instruments Europe’s programme for the European Quality Awards, and how the company won the award in 1995. Explains why it was adopted, how it was executed and the benefits the company has gained. Also describes the annual improvement process used by TI Europe on a pan‐European basis, integrating the European Foundation for Quality Management as a tool to define priorities and provide a common language across borders, cultures and businesses.
Keywords
Citation
Scarisbrick, J. (1996), "Texas Instruments Europe ‐ winner of the European Quality Award 1995", Managing Service Quality: An International Journal, Vol. 6 No. 4, pp. 11-13. https://doi.org/10.1108/09604529610120212
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited