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The leader and the team

John Morris (Managing Director of Pragmatica International Limited, London)
Peter Mountfort (Development Director of Pragmatica International Limited, London)

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 December 1997

2388

Abstract

Suggests that leadership and team building are the two major training issues which companies must address as we move towards the twenty‐first century and that clearly the two are related. Equally clear is that both issues can only be addressed effectively in an ongoing fashion, making them development rather than training challenges and suggests programmes rather than events as the solution. Shows how such winning leaders and teams can be identified, trained and developed.

Keywords

Citation

Morris, J. and Mountfort, P. (1997), "The leader and the team", Managing Service Quality: An International Journal, Vol. 7 No. 6, pp. 314-317. https://doi.org/10.1108/09604529710186660

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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