Part‐time employees in food retailing
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 August 1998
Abstract
This article considers the reasons why food retailers currently employ predominantly part‐time staff from the employers’ perspective based on both primary and secondary research. It examines the reasons and considers the differences between part‐time and full‐time staff in terms of ratio, equal treatment and capacity in which part‐time staff are employed. The impact of new legislation is briefly reviewed. Lessons from the food retail industry, where flexibility in terms of part‐time staff has been commonplace for many years, can be applied to other sectors and employment practices in general.
Keywords
Citation
Browell, S. and Ivers, R. (1998), "Part‐time employees in food retailing", Managing Service Quality: An International Journal, Vol. 8 No. 4, pp. 281-293. https://doi.org/10.1108/09604529810222578
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited