Managing end‐user computing
Catherine Ko
(Consultant at KPMG Nolan, Norton & Co., Melbourne, Australia.)
Margaret Hurley
(Director of Research at KPMG Nolan, Norton & Co., Melbourne, Australia.)
1205
Abstract
This is an extract from a 1994 report prepared by Nolan, Norton & Co., a subsidiary of KPMG Information Solutions. Presents the results of an end‐user computing research group conducted annually by Nolan, Norton & Co. in Australia. The major findings are that end‐user computing costs more than most organizations recognize and is ineffectively supported and poorly planned for. A solid set of management metrics is now an essential part of any business manager′s tool kit.
Keywords
Citation
Ko, C. and Hurley, M. (1995), "Managing end‐user computing", Information Management & Computer Security, Vol. 3 No. 3, pp. 3-6. https://doi.org/10.1108/09685229510092066
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited