A methodology for generating feedback in the construction industry

Abstract

Project‐based industries, like the construction industry, are probably the most in need of a learning culture and yet may be least open to such philosophies. The paper gives a brief overview of the UK construction industry and then reports on a survey of attempts to engender learning which shows a clear recognition of a wish to learn from experience of the construction organisations studied, but also shows that the systems already in place are mostly informal and unstructured. A systematic procedure which will allow designers to gain effective feedback on their work is described which it is argued could be adopted for most project‐based industries.

Citation

Scott, S. and Harris, R. (1998), "A methodology for generating feedback in the construction industry", The Learning Organization, Vol. 5 No. 3, pp. 121-127. https://doi.org/10.1108/09696479810223392