Strategies for building consumer brand preference

Abstract

The marketer’s principal objective is typically to build a relationship with buyers, rather than merely to make a single sale. Ideally, the essence of that relationship consists of a strong bond between the buyer and the brand. Outlines six strategies for building that relationship: linking the brand to a particular need; associating it with a pleasant mood; appealing to subconscious motives; conditioning buyers to prefer the brand through reward; penetrating perceptual and cognitive barriers to create preference; and providing attractive models for buyers to emulate. The choice of an individual strategy or combination depends mainly on the nature of the branded product or service. The success of the strategy depends heavily on the marketer’s understanding of the preference building and bonding process.

Citation

Alreck, P.L. and Settle, R.B. (1999), "Strategies for building consumer brand preference", Journal of Product & Brand Management, Vol. 8 No. 2, pp. 130-144. https://doi.org/10.1108/10610429910266986