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Implementing campus‐wide voice over Internet protocol (VoIP) phone systems at small colleges

Robert Allred (Robert Allred is Network and Administrative Computing Manager, in the IT Department, Westminster College, Salt Lake City, Utah, USA.)
Nichole Howa Greenwood (Nichole Howa Greenwood is Telecommunications Coordinator in the IT Department, Westminster College, Salt Lake City, Utah, USA.)
Stephan Ross (Stephan Ross is Computer Support and Web Manager, in the IT Department, Westminster College, Salt Lake City, Utah, USA.)

Campus-Wide Information Systems

ISSN: 1065-0741

Article publication date: 1 December 2002

1056

Abstract

Describes a “best technology practice” project conducted at Westminster College, Salt Lake City, USA, in which a feasibility study was outlined in order to replace an outdated phone system with Voice‐over Internet Protocol (VoIP). Discusses the installation and implementation of the new system and their attendant problems, training for faculty, staff and students, budget satisfaction, benefits experienced and, finally, lessons learned, should a similar situation arise elsewhere.

Keywords

Citation

Allred, R., Howa Greenwood, N. and Ross, S. (2002), "Implementing campus‐wide voice over Internet protocol (VoIP) phone systems at small colleges", Campus-Wide Information Systems, Vol. 19 No. 5, pp. 182-184. https://doi.org/10.1108/10650740210452292

Publisher

:

MCB UP Ltd

Copyright © 2002, MCB UP Limited

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