Enabling team wellness: monitoring and maintaining teams after start‐up

Abstract

Describes a methodology to monitor and maintain team wellness, focused on critical team processes to sustain teams after launching. The approach includes a structured assessment tool to measure team member perceptions of critical team processes, selection and implementation of improvement initiatives guided by graphical portrayal of assessment results, and re‐assessment of team processes to measure impact of initiatives. Illustrates this approach and associated assessment and portrayal tools through an application with two work teams in a telecommunications company. This approach provides a structured method for monitoring team wellness, or health, which can complement business results‐focused measures of a team’s performance.

Citation

Groesbeck, R. and Van Aken, E.M. (2001), "Enabling team wellness: monitoring and maintaining teams after start‐up", Team Performance Management, Vol. 7 No. 1/2, pp. 11-20. https://doi.org/10.1108/13527590110389556