Integrating programme and process performance QA

Abstract

Purpose

This article seeks to report on actions being taken at a practical level to innovate performance quality assurance systems for real‐time learning environments.

Design/methodology/approach

Reviews the consequences for situational learning management as organisations adopt customer‐facing organic strategic postures.

Findings

Naturally evolving and progressive vocational and enterprise learning programme assessments are being combined with performance quality reviews of process to produce radical and very powerful QA systems for the performance management of organisationally based enterprise learning.

Originality/value

There are as many varieties of corporate universities as there are companies, all differentiated by industry sector and their state of development and strategic intent. By providing a quality‐assured governance and policy management environment with the supporting faculty competency resources outlined, the progressive learning assignment process, when combined with the browser‐based system, produces an integration of quality‐based performance dynamics in individual and group enterprise learning performance and process management efficiency.

Citation

Dealtry, R. and Settle, D. (2005), "Integrating programme and process performance QA", Journal of Workplace Learning, Vol. 17 No. 4, pp. 255-267. https://doi.org/10.1108/13665620510597202