Influence of organisational defensive patterns on learning ICT

Abstract

Purpose

The purpose of this paper is to investigate whether the IT professionals in a Hong Kong public transport company have a general perception of influence of the organisational defensive patterns on learning of ICT; and whether skilled incompetence, organisational defensive routines and fancy footwork are positively associated with each other in IT group of a transport company.

Design/methodology/approach

This paper investigated the influence of organisational defensive patterns by means of a survey of 171 IT professionals at a Hong Kong public transport company. Each selected employee completed a questionnaire that asked them to indicate the influence of the organisational defensive patterns (skilled incompetence, organisational defensive routines and fancy footwork) on the learning of ICT in their organisation.

Findings

The employees indicated that skilled incompetence, organisational defensive routines and fancy footwork had influence on the learning of ICT. The findings show that the IT professionals in a Hong Kong transport company have the general perception of influence of skilled incompetence, defensive routines and fancy footwork on learning of ICT. The findings also indicate that skilled incompetence, defensive routines and fancy footwork are positively associated with each other in IT group of the transport company.

Originality/value

This article is a first step towards extending the theory and practice of organisational defensive patterns to IT group of a transport company.

Citation

Keung Yau, H. and Lai Fong Cheng, A. (2011), "Influence of organisational defensive patterns on learning ICT", Journal of Workplace Learning, Vol. 23 No. 3, pp. 157-172. https://doi.org/10.1108/13665621111117206