Developing an employee counselling service within the British National Health Service

Abstract

Describes the setting up of a counselling service in a NHS Trust in the North East of England, in response to the Health at Work Initiative. It evaluates this service from a qualitative perspective and discusses the extent to which it has met the Initiative’s objectives. The paper concludes that one of the key issues of the Health at Work in the NHS Initiative, that of staff support has been appropriately addressed through the introduction of the service. Indicators show that staff value and benefit from the service.

Citation

Whelan, L., Robson, M. and Cook, P. (1999), "Developing an employee counselling service within the British National Health Service", Journal of Workplace Learning, Vol. 11 No. 7, pp. 278-284. https://doi.org/10.1108/13665629910291956