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Business performance sustainability through process modelling

J.P. Briffaut (J.P. Briffaut joined the Institut National des Télécommunications (INT) as a Professor in 1989. After receiving the MSc degree in Physics from Lille University he qualified for a doctorate in solid state physics from Paris University, while being affiliated with CNRS, a French public research organisation. From 1971 to 1987 he worked for Philips, first as a research staff member in the central research facilities in The Netherlands and later on in France as a project leader in industrial operations. His current research interest focuses on business modelling by process for management purposes.)
G. Saccone (Gerard Saconne is Information System Professor at Ecole Supérieure d’Informatique, Electronique, Automatisme (ESIEA) and delivers courses and seminars on process modelling in other engineering schools (UTT, INT) and conferences (documation). He has held various positions with IBM and ITT over a 20 year period and has since consulted with private and public organisations for the last 15 years.)

Measuring Business Excellence

ISSN: 1368-3047

Article publication date: 1 June 2002

2281

Abstract

Sustaining business performance in an ever changing economic and technical environment is a challenge to be addressed with relevant management implements. This goal can be achieved by using business modelling by processes allowing for costing deliverables, controlling operations and designing information sytems aligned with business procedures and organisation. It has to be stressed that the same process model can fulfill the three purposes above mentioned so that coherent views are secured for the various business stakeholders. In addition, adequate descriptions of business processes can “scavenge” the features of business assets such as organisation, personnel qualification, information systems to be taken into account in strategic decisions.

Keywords

Citation

Briffaut, J.P. and Saccone, G. (2002), "Business performance sustainability through process modelling", Measuring Business Excellence, Vol. 6 No. 2, pp. 29-36. https://doi.org/10.1108/13683040210431446

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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