Personalisation: the implications for housing and communities

Abstract

This article considers the implications of personalisation for housing providers, commissioners and customers, using the example of housing‐related support. Opportunities and challenges are identified.

Citation

Simpson, M. (2009), "Personalisation: the implications for housing and communities", Housing, Care and Support, Vol. 12 No. 4, pp. 18-23. https://doi.org/10.1108/14608790200900026