Benchmarking the process of “interpretative” research in information systems

Abstract

There has been growing interest in the use of a variety of interpretative approaches to researching in the field of information systems. This type of research typically applies social theory to help develop an in‐depth interpretation of some of the features and characteristics of phenomena, which relate in some way to the application of information technology, its development or related policy‐making issues. While there are attempts at developing the “rigour” or “validity” of the process of interpretation, there are no holistic criteria or benchmarks by which this type of research can be evaluated. This paper uses an evaluation framework (NIMSAD), taken from the action research domain, in order to help benchmark interpretative research processes. This framework is used as a way of providing a benchmark dimension to the evaluation of the process of interpretative research in information systems.

Citation

Kawalek, J.P. and Jayaratna, N. (2003), "Benchmarking the process of “interpretative” research in information systems", Benchmarking: An International Journal, Vol. 10 No. 4, pp. 400-413. https://doi.org/10.1108/14635770310485006