A system dynamics framework for benchmarking policy analysis for a university system

Abstract

This paper proposes a policy analysis framework for a University system that incorporates benchmarking technique to design effective policies for closing the gaps in performance. Once a university adopts a policy, decision‐makers must evaluate the effectiveness of the policy in achieving desired performances. Incorporating benchmarking techniques into the developed dynamic framework can identify the gaps in performance and a feedback mechanism to develop effective policies for closing the gaps. In this paper benchmarking is utilized as an indicator and a change agent to design effective policies. The proposed dynamic framework is developed using a system dynamics approach.

Citation

Salhieh, L. and Singh, N. (2003), "A system dynamics framework for benchmarking policy analysis for a university system", Benchmarking: An International Journal, Vol. 10 No. 5, pp. 490-498. https://doi.org/10.1108/14635770310495528