Benchmarking performance measures for extended enterprise in China

Abstract

Purpose

The paper aims to develop and examine benchmarking performance measures for the extended enterprise (EE).

Design/methodology/approach

A research model was constructed based on 16 performance measures in eight categories. An online survey by questionnaire is conducted with manufacturing industries in China. There is an evaluation of the level of importance among these performance measures. Results of the survey are subjected to appropriate statistical tests to establish reliability and validity.

Findings

Results of the empirical research provide the benchmarking performance measures of a successful EE. Results of the survey indicate that performance measures in operation and customer categories are more important than others.

Research limitations/implications

The paper has a limitation on the sample size. Further, data collection would be beneficial.

Practical implications

Participants of EEs can use these performance measures to design their benchmarking and key performance indictors to pursue the continued success of their EEs.

Originality/value

The paper builds on current literature and develops a conceptual model, which is then tested via a questionnaire survey. Only a limited literature has addressed the benchmarking performance measures for EE.

Citation

Lai, I.K.W. (2010), "Benchmarking performance measures for extended enterprise in China", Benchmarking: An International Journal, Vol. 17 No. 5, pp. 692-704. https://doi.org/10.1108/14635771011076443