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Online patient support systems – is there a need?

Tomasz J. Spyt (Consultant Cardiothoracic Surgeon, Department of Cardiothoracic Surgery, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK)
Pamela A.C. Watt (Department of Information Systems, De Montfort University, Leicester, UK)
Maria C. Boehm (Department of Cardiothoracic Surgery, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK)
Paul R. Stafford (Department of Cardiology, University Hospitals of Leicester NHS Trust, Glenfield Hospital, Leicester, UK)

British Journal of Clinical Governance

ISSN: 1466-4100

Article publication date: 1 December 2002

971

Abstract

A survey of cardiac patients, their relatives and friends and local GPs was conducted to establish whether there is a need for an online patient support system. In November 2000, 859 patients, 360 relatives and 160 friends attending cardiac out‐patients completed a questionnaire, 159 GPs were contacted by postal survey. Participants were asked if they use e‐mail and the World Wide Web and if obtaining relevant health information via an online support system would be beneficial. Participants were also asked to select preferred subject options. The survey showed clear interest in the provision of a Web‐based support service for cardiac patients and a pilot would be pursued.

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Citation

Spyt, T.J., Watt, P.A.C., Boehm, M.C. and Stafford, P.R. (2002), "Online patient support systems – is there a need?", British Journal of Clinical Governance, Vol. 7 No. 4, pp. 250-254. https://doi.org/10.1108/14664100210446623

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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