Healthy culture, healthy results

Abstract

You are the CEO of one of the world’s largest financial services firms. The company is facing a weak market and has been hit by internal scandals leading to the closure of its Japanese private bank and investigation from European regulators. The mood is not optimistic. What do you do? For Charles Prince, who took the helm at Citigroup in 2003, the answer was clear: the company must build a reputation for ethics to equal its fearsome track record as a financial powerhouse.

Citation

Salkey, J. (2005), "Healthy culture, healthy results", Strategic HR Review, Vol. 4 No. 6, pp. 2-2. https://doi.org/10.1108/14754390580000821