Managing NHS records: complying with the new code of practice

Abstract

Purpose

The purpose of this article is to assess the new NHS code of practice on records management, published in March 2006.

Design/methodology/approach

The guidelines are put into the context of good practice, and changes to the way that medical practice is being delivered. Recent MPS experience of complaints and claims is also used to inform the analysis.

Findings

The code of practice includes much that is useful, in particular reviewing the legislation on the subject and providing more detailed retention schedules than the previous guidance. However, there are also some omissions, and some areas where more detail would have been helpful.

Practical implications

Health professionals can take advantage of the new code of practice to refresh their knowledge and, if they have responsibility, review the records management within their own organisation.

Originality/value

The paper highlights the continuing risks of substandard records management.

Citation

Cowan, J. and Haslam, J. (2006), "Managing NHS records: complying with the new code of practice", Clinical Governance: An International Journal, Vol. 11 No. 3, pp. 262-269. https://doi.org/10.1108/14777270610683173