Getting an executive education relationship off to a great start … don't forget the memorandum of understanding

Abstract

Purpose

This paper is intended to convey the importance of, and a framework for, crafting a memorandum of understanding (MOU) between an executive education (EE) provider and a client.

Design/methodology/approach

The paper presents general experience and case examples.

Findings

Through experience and over time, the authors have found certain potentially problematic issues that can be prudently and positively dealt with in an MOU, crafted early in an EE/client relationship. Those important issues constitute the framework presented in the article.

Practical implications

The framework presented in this article can be immediately and effectively used by practitioners in crafting useful MOUs.

Originality/value

The authors are not aware of any prior papers on the role of, and framework for, MOUs. This paper addresses the value of an MOU in fostering great EE provider/client relationships.

Citation

Haskins, M.E. and Shaffer, G.R. (2006), "Getting an executive education relationship off to a great start … don't forget the memorandum of understanding", Development and Learning in Organizations, Vol. 20 No. 1, pp. 10-12. https://doi.org/10.1108/14777280610637074