Evaluating perceptions on effectiveness of e‐learning programs in Indian banks: identifying areas for improvement

Abstract

Purpose

The purpose of this study is to evaluate e‐learners' positive and negative perceptions of the key aspects of e‐learning and to identify areas that need improvement.

Design/methodology/approach

The participants were 194 employees of public and private banks. Data were collected on the perception of employees about e‐learning. The responses were measured on a Likert scale of 1 to 5.

Findings

Although e‐learning has not lived up to its promise in revolutionizing corporate training in India, there is little doubt that such a mode of learning will play as large a part in the future of human resource development in this part of the world as it has in the west.

Originality/value

This study provides a useful discussion on the perceptions on effectiveness of e‐learning programs in Indian banks.

Citation

Mittal, M. (2008), "Evaluating perceptions on effectiveness of e‐learning programs in Indian banks: identifying areas for improvement", Development and Learning in Organizations, Vol. 22 No. 2, pp. 12-14. https://doi.org/10.1108/14777280810850679