HR missing the point of process perspective: Content focus not enough for an effective learning experience

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

This case study illustrates the importance of attention to process features in effecting change through workplace training and development of employees. In contrast, the HR professionals responsible for ensuring appropriate training and development seem unaware of the importance of this process perspective in providing effective programs. Content deliverables drive decision‐making and process is rarely, if ever, considered. The authors outline some principles that designers may want to incorporate more deliberately into their leadership training and development programs and, similarly, HR professionals may want to consider these as important criteria for contract decisions.

Originality/value

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Citation

(2009), "HR missing the point of process perspective: Content focus not enough for an effective learning experience", Development and Learning in Organizations, Vol. 23 No. 2, pp. 29-31. https://doi.org/10.1108/14777280910933784