Effective performance feedback for learning in organizations and organizational learning

Abstract

Purpose

The article aims to describe a comprehensive performance feedback system that will enhance organizational learning and development.

Design/methodology/approach

This model is based on a review of best feedback practices and theory.

Findings

Good performance feedback must be part of an overall organizational strategy.

Practical implications

Effective worker performance feedback provides a strong base for a learning organization.

Originality/value

The paper recasts worker performance feedback into a holistic, open loop learning system for organizational development.

Citation

Mayfield, M. and Mayfield, J. (2012), "Effective performance feedback for learning in organizations and organizational learning", Development and Learning in Organizations, Vol. 26 No. 1, pp. 15-18. https://doi.org/10.1108/14777281211189128